Holiday Wishes from Surpass
Everyone at Surpass Hosting thanks you for being an amazing customer. We truly wish that you have a great holiday full of relaxation and laughter.
But while you take a break, we’re still working hard! So if you need support during the holidays, let us know! Whether through our live chat, helpdesk or Twitter - we’ll get back to you as quick as St. Nick!
While most of us open presents, each fling of gift wrap brings us closer to New Year’s Eve. It’s the end of 2009, but it’s also the start of another year that can be more amazing than ever before. Remember us during your celebrations and think of all the fun times we’ll have together next year. All of the free stuff and giveaways, the new ideas and plans, it’s going to be good.
From our corner of the world to yours, stay warm and happy!
Love,
The Surpass Hosting Team
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Sneak Peek: New Support and Billing System
These are shots of our new, in-house developed client system which will seamlessly handle account sign ups, billing and our help desk. The time of completion is within the next few months. That period also includes gradual migration of client groups from the old system. One group will be a selected test team to work out any bugs. After changes are made, we’ll add forum support and newsletter subscription plus any feature requests that you have for us. Since this is our own system, we can now move forward with many unique requests. The most popular request at our UserVoice feedback page is white label reselling for shared, VPS and dedicated. 2010 is going to be a great year for Surpass and we are so happy you are here for these changes!
We’ll keep you updated on the exciting progress here on our blog, at Surmunity and through Surpass Flash.
One login, multiple services. Manage your existing hosting accounts, order new plans, and request support under one login.
Email notification control. Choose the way you receive emails for billing, support, newsletters and extra features.
Details at your service. Access information and resource usage all in one place.
New helpdesk, new features. We offer more privacy and security with your new Customer PIN number.
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