Sneak Peek: New Support and Billing System
These are shots of our new, in-house developed client system which will seamlessly handle account sign ups, billing and our help desk. The time of completion is within the next few months. That period also includes gradual migration of client groups from the old system. One group will be a selected test team to work out any bugs. After changes are made, we’ll add forum support and newsletter subscription plus any feature requests that you have for us. Since this is our own system, we can now move forward with many unique requests. The most popular request at our UserVoice feedback page is white label reselling for shared, VPS and dedicated. 2010 is going to be a great year for Surpass and we are so happy you are here for these changes!
We’ll keep you updated on the exciting progress here on our blog, at Surmunity and through Surpass Flash.
One login, multiple services. Manage your existing hosting accounts, order new plans, and request support under one login.
Email notification control. Choose the way you receive emails for billing, support, newsletters and extra features.
Details at your service. Access information and resource usage all in one place.
New helpdesk, new features. We offer more privacy and security with your new Customer PIN number.
Contest: Rock Out Your Website!
To win, just fill out the entry form with why your site is the perfect candidate for a complete makeover by experienced members of the Surpass team. Try to include information on the past history of your site and what you envision it to be like in the future. This prize is a complete, detailed makeover that will likely take weeks of work for us to get everything perfected! So give us your best shot at explaining why your site needs it more than any other! Plus, we’ll give you a free hosting credit for the following year. This is true rock star treatment!
You must enter by October 31st and we will choose the winner the following week. The lucky winner will be announced here (on our blog) on Thursday, November 5th. Good luck!
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